No topic Essay Example | Topics and Well Written Essays - 250 words

No topic - Essay ExampleTrustworthiness is some other significant quality for a customer service articulation. If the customers are unable to curb faith in what the representative is saying, they will not wish to discharge with him. Thus, one must not make false or exaggerated claims, and must only promise what they can deliver. A customer service representative must always be polite and patient. They must refrain from getting agitated, even if the customer is making unwarranted demands. They must hear the customer out, and succumb close attention to their needs and wants. After their requirements are established, the customer service representative ought to respond courteously and explain to the customer in detail, what he has inquired about. Additionally, a customer service representative must be able to solve problems in a quick and efficient manner. They must be flexible and accommodative to the customers needs. I have been working in the customer service field for three ye ars now, which has endowed me with a notable comprehension of how to deal with customers. This do it in the field will be a great advantage for me when interacting with individuals. I am a hard working person and will have no qualms about putting in extra effort to ensure customer satisfaction.

A bio that captures the readers attention Essay Example | Topics and Well Written Essays - 250 words

A bio that captures the readers attention - Essay ExampleBy delivering an approachable plan, Gabriel Trigo assists the clients clarify the path of their goals for monetary license.Gabriel Trigos motto is Sound financial and investment advice begets a brighter future full of financial freedom. Trigo pursues the motto, and he is dedicated to assisting the clients achieve the financial freedom by offering high-quality advice, as well as, integrated wealth management solutions that enhance and simplify the quality of the lives of the clients. It is tremendously fulfilling to assist the clients to devise excellent decisions for their goals and circumstances. Gabriel Trigo knows he is successful when clients return with positive feedback highlighting how the investment advice has become a positive influence in their lives. He has a fiduciary duty to respective(prenominal) clients, and he needs to help them to the best of his ability to get them to where they want to go. The clients succ ess is Gabriels happiness. Seek Gabriels advice and you will never be

Human relations theory Essay Example | Topics and Well Written Essays - 2000 words

Human relations theory - Essay ExampleMainly, the Human relations theory in organization and oversight has been attributed to Elton mayo. Mayos major(ip) theoretical stand point, according to Wood (2004, p.35),is that in the absence of an explicit understanding of the determinants of co-operative effort, rapid expert and scientific advance tends to be associated with change magnitude social disorganization. Wood (2004, p.36) has added that by social disorganization, Mayo means, a disruption (loosening, weakening, impoverishment etc.) in the social ties, codes and established routines.Wood (2004, p.36) has further clarified this persuasion of Mayo by dileneating that these social ties, codes and routines are the factors that regulates the relations of individualistics to one another in a group and they foster a strong identification of the individual to the group. So, when these are disrupted, as predicted by Mayo, the essential conditions for cooperative efforts among individu als and groups are destroyed.(Wood, 2004, p.36)Mayo (1975, p.32))also has observed that when these elements are present, the act as an atmosphere where non logical bases for co-operation are present and from which, lucid bases for cooperation can also emerge. When the kind of social disorganization as observed by Mayo (1975, p.31) happens, obsessive thinking replaces rational thinking. According to Mayo (1975, p.32), obsessive people are those who have not been trained for co-operative effort. The rational people, on the other hand, have explicit skills of communication required by the adaptive society (Wood, 2004, p.36).Mayo has analysed that as for obsessive people, there is no turning back unless they learn the skills to relate to others, modern societies without understanding of the importance of cooperative efforts and with rapid technological and scientific growth, also have no way to return from chaos (Mayo, 1975, p.33). Mayo has not put forth any magic solutions to this pro blem. He has kinda suggested some indepth and longterm measures. One such measure is to observe the relations within a group, develop these observations into a systematic social science study, just alike physical sciences and then incorporating sociology with psychological thought by an involved researcher (not a detached one) (Mayo, 1975, p.113).The Hawthorne experiments conducted by Mayo was a major milestone in the study of industrial behaviour (Mayo, 1975, p.60). He conducted an interview based research in Western Electric Company, Chicago, to analyse the development of employee attitudes and how that influences the outcome. He was searching for an optimal situation which could bring about highest productivity. Hawthorne experiment findings included observations like, an individuals identity is strongly associated with his or her group an individuals affiliation or sense of belonging to the group can be more important to him or her than monetary rewards groups can be formal o r informalboth can exercise a strong influence on individuals at work(and) managers and supervisors would do well to take this group behaviour into account when seeking to extract the maximum amount of work from their subordinates (Campbell and Craig, p.16). This was part of Mayos efforts to develop a reinvigorated approach which he named, clinical sociology. (Mayo, 1975, 65-70). In this way, Mayo wanted to add sociology to the group of natural sciences. A second experiment, named, relay assembly test room was conducted by Mayo, in which a group of women, whose work was to assembly telephone relays, were subjected to various changes in their conditions of work, payment, rest pauses etc. (Crowther &Green, 2004,p.35). And he found that workers productivity depended less on their fair game conditions and more on communicating with them well, helping them become involved in the organization and making them feel wanted and important (Crowther &Green, 2004,p.35). This experiment was a m ajor breakthrough in management studies. From his studies, Mayo inferred that every social group

Healthy Grief Assignment Example | Topics and Well Written Essays - 1000 words

Healthy Grief - Assignment ExampleIn this article, we sh solely compare and contrast Kubler-Rosss ruefulness model to the intensity of Job which will make us realize how Job is an example of healthy grieving and how the process of grapple with grief has been same since centuries. In addition, we shall shake to compare the process of coping with grief in two different religions Christianity and Buddhism which will teach us that gaining knowledge of a patients spectral beliefs is relevant for health care provider so as to ensure good service and support to the dying patient and his family. Moreover, in the later paragraphs we shall breach the relationship and interaction between joy and the grief models which will make us realize the fact that joy and grief are not crash rather they are a part of each other. After doing the above researches, I have realized that by developing an understanding of the grieving and coping processes every health care provider can provide comfort a nd support to the grieving family in a better way and also drive out of his/her psycheal grief very swiftly. Grief has been referred to as the comprehensive response to death and going awayes of all kinds, and includes emotional, psychological, social, as well as corporeal reactions. Numerous models and theories have been evolved by theorists that explain the process and stages involved in grief. In 1969, a psychiatrist Kubler- Ross had devised a grief model to provide a mean for understanding and coping with dying. The model has five stages Denial, Anger, Bargaining, Depression and Acceptance. According to Ross, these five stages are part of the framework that makes up our learning to live with the bingle we lost. Her theory on stages of grief established the ground for scholars and others who work with grieving people to examine and to work therapeutically with those who mourn. This theory is formed in a sequential and linear order where one stage swiftly moves into the next stage so that in a healthy grief a person should move from shock and denial to acceptance within a timeframe. However, she added that one may not necessarily go through all the stages or in the prescribed order. The models primary motive is to provide knowledge about a grief situation, thereby preparing us to cope with life and loss (Kubler-Ross & Kessler, n.d). Comparison of Kubler-Rosss Grief model to the Book of Job In the Book of Job, the concise prologue starting the story and the concise epilogue finishing it narrates an broad series of dialogues and monologues describing the nature of and reason for suffering within the book. Most of the five stages of grief described by Kubler-Ross can be seen clearly inside this record book textbook. The Book of Job is the story of a faithful follower of God, Job who suffers innumerable losses one after the other. First, his wealth is looted by predacious bandits, which is followed by the tragic demise of all his children, all happening on the same day. Soon to add to his woes, Job is badly affected with horrible boils all over his body (Book of Job 414-20). So much loss simultaneously would make survival difficult for any person. According to Dr. Kublers grief model, in the first stage, a person should be in shock and enter into some form of denial (Kubler-Ross & Kessler, n.d). However, Job in the biblical text is neither shocked nor does he enters into the denial stage which is in contrast to the grief model. After such losses, perhaps Job was in shock only he resolute by telling

Information security risk assessment and mitigation strategies develop Thesis Proposal

Information tribute risk sagacity and mitigation strategies development - Thesis Proposal ExampleTherefore, it is relevant to any company to develop security risk assessment and mitigation strategy to save data from potential external risk. In order to facilitate the process security risk assessment and mitigation strategies with regards to information security, it is relevant to work extinct a mechanism of dealing with the potential hazard of data steal from any company. On the root word of modern studies, it is relevant to develop a holistic strategy to data security provision that would be based on the principles applicable for any company. This enquiry is focused on considering strategic steps of security management taken in case potential information hazards may occur. The research question is the pastime How is it possible for any organization to improve and apply effective information security risk assessment and mitigation strategies. Moreover, it is further on suggested how to work out security risk assessment process. Therefore, a practical aspect of security management is correlated with recent theoretical findings presented in contemporary researches and studies. This research has been chiefly developed for the needs of the organizations requiring improvement of information security risk assessment and mitigation strategies. This research is relevant from practical point of view. Though it is based on recent researches and findings in the field of information security, it brings in an innovative vision about the role of information security and strategies directed on dealing with it.

The Coffee Crisis Essay Example for Free

The Coffee Crisis EssayIntroduction In 2011, Diego Comin, Associate Professor of pipeline Administration at Harvard Business School, revised his 2009 case study on the Great Moderation (reproduced by permission for Capella University, 2011). The case explores whether or non the Great Moderation, defined by investopedia. com as the period of decreased macro frugal excitableness get wordd in the United States since the 1980s during which the standard deviation of quarterly existing gross domestic product declined by half, and the standard deviation of inflation declined by two-thirds (para.1) is still in effect. This paper will use evidence from research in a draft by Pancrazi and Vukotic (2011) that proposes macro frugal variables in the last thirty years give up not only experienced a reduction in their overall volatility, but to a fault an addition in their persistence (p. 2). The 2011 research paper also purports that by using a New-Keynesian macro frugal model the resp onsiveness of surfaceput variance to changes in the monetary policy decreases with an development in the persistence of technology (p. 2). The result, according to Pancrazi and Vukotic, is an overestimate of the monetary influence and authority to smooth out the real economic dynamics (p. 2). The Great Moderation and the The Great Recession. Comin, in The Great Moderation, Dead or Alive? (Capella, 2011), quotes Ben Bernanke, Chairman of the Federal Reserve reduced macroeconomic volatility has numerous benefits. Lower volatility of inflation improves market functioning, makes economic planning easier, and reduces the resources devoted to hedging inflation risks.Lower volatility of output tends to imply to a greater extent stable employment and a reduction in the extent of economic uncertainty confronting households and firms. The reduction in the volatility of output is also closely associated with the feature that recessions have perform less frequent and less severe (p. 17). Comin points out that these conditions existed until the Great Recession of 2007 when the U. S. and other countries experienced the farseeingest period of recession and the largest GDP contraction in the U. S. since the Great Depression (p. 17). In Overlooking the Great Moderation, Consequences for the Monetary Policy (2011), the researchers hypothesize that the Great Moderation might have been strong ground for the recent recession (p. 3), in that technology caused an increased persistence in the macroeconomic variables (p. 4). Macroeconomic Observations. To summarize Comins (2011) account of macroeconomic exertion in the U. S between 1930 and 2010, when observing the GDP during this period, he says, it is clear that since around 1984 it has been harder to observe large deviations from the average growth rate (p.17). When examining other macroeconomic variables, Comin says that hours worked, consumption, investment, labor productivity, and total factor productivity (TFP), hav e, for the most part, experienced stabilization by roughly the same magnitude, where the stock market has not stabilized significantly. If anything, it has become more volatile over the last few decades (p. 18). Pancrazi and Vukotic focus their research on studying the behavior of the total factor productivity (TFP) before and by and by the Great Moderation (p.4)by using a basic New-Keynesian model featuring imperfect completion and price stickiness, to ascertain whether a change in the persistence of TFP affects the responsiveness of the real variables to the monetary policy (p. 6). Their observations include an examination of the stability of TFP and an assessment that a higher Microeconomic impact of the coffee crisis. The case study conveys that coffee was the principal(prenominal) source of income for roughly 25 million farmers, mostly small land holders, in Latin America, Africa, and Asia (p.1). The coffee crisis created immense hardship for these small producers in both(pr enominal) countries, farmers had been forced to take their children out of school and put them to work (p. 1). One of the consequences of the coffee crisis that was less publicized was how larger farms and their workers were devastated. Large farms generally do not use non-cash family workers, like many of the smaller farmers do as a result of the crisis, many workers were laid off, subsequently putting larger farms completely out of business.(Price, 2003) Where some producers chose to get out of the coffee business and venture into unknown territory with a new crop, others either attempted to break into the coffee time out market or decrease their outputs. (Line Tickell, 2003) In the ICO report on the impact the coffee crisis has had on poverty, the socio-economic impact reported by the respondent countries is filled with narratives that key families and farmers who worked in the coffee industry unable to pass for medicine, food, and other essentials.Families are also reported to have migrated to cities, where there is typically no work for skilful farmers some countries report that workers have migrated leaving their families behind. (Osorio, 2003) Solutions for long term sustainability. The case study presents an outline of solutions recommended by the ICO, Technoserve (as reported to the Inter-American Development Bank) and Oxfam. The Coffee Crisis states that, according to Oxfam, the long run solutionwas a commitment to fair trade a system in which a buyer in the first world agrees to pay third-world producers enough to support a decent living (p.5). Oxfam says that the fair trade movement was designed to provide an assured income and other benefits to the farmers associated with it (Line Tickell, 2003, p. 8). Technoserve believes the following three areas fracture the highest potential for sustainable impact 1. Increasing coffee consumption in producer countries and emerging market countries 2. Assisting unprofitable producers of high-quality Ara bica to move into higher-priced specialty coffees and 3.Helping regions with a high concentration of marginal coffee producers who cannot differentiate their product or compete on price to diversify into other products and industries (para. 15 16). In June, 2004, genus Nestor Osorio of the ICO presented to the United Nations Conference on Trade and Development (UNCTAD) a report titled Lessons Learned from the Coffee Crisis A Serious Problem for Sustainable Development. In it he outlines the economic strategies he believed would prevent a future crisis and assist coffee producer toward semipermanent sustainability.Two proposed policies address the supply-demand problem 1. To use the experience of the coffee crisis to create awareness best achieved through the ICO in national and international bodies of the danger of embarking on any projects or programmes (sic) which will further increase supply and 2. Working to increase the benefits accruing from value-added products rather t han traditional bulk commodity exports. Osorio recognizes the importance of the need for market development to increase demand (p. 5) also.He says that projects intend to benefit the supply chain should include actions from farmer to consumer, as well as farmer to exporter. These include 1. Support for the ICOs Quality-Improvement Programme as a means of improving consumer appreciation and consumption of coffee 2. Action to increase consumption in coffee-producing countries themselves, which should have a number of positive effects such as providing an alternative market outlet, increasing producer awareness of consumer preferences, stimulation of small and medium enterprises, etc. as well as acting to increase demand3. Action to enhance knowledge and appreciation of coffee in large emerging markets such as Russia and China, following the successful ICO campaigns in the mid-nineties and 4. Protecting consumption levels in traditional markets through quality maintenance, development of niche markets and dissemination of positive information on the health benefits of coffee consumption. (p. 5-6). coating The coffee market has been described as an imperfect market a market that in recent years has failed both in human and economic terms (Lines Tickell, 2003, p. 8). The coffee crisis illuminated the impact the market had on international trade, national economies, businesses and families many in underdeveloped, low income countries. Because the regions where coffee can be heavy(a) are also many times third-world or repressed countries, coffee production is considered a humanitarian concern as well as an economic issue. Where an organization like Technoserve may lean toward business partnership solutions for the coffee industry, and Oxfam may concentrate on the humanitarian perspective, the International Coffee Organization appears to have taken a balanced approach in presenting the plight of coffee producers from both altruistic and economic perspectives.Wh ere it is understood that many depressed areas and nations depend on coffee crops for sustenance, the ICO has taken a stand that the lessons learned from the coffee crisis must be solved with the tenets of economics, coupled with social responsibility, if families, farms, businesses and coffee-producing nations are going to achieve long-term sustainability. References Capella University. (Eds. ). (2011). MBA6008 Global Economic Environment.New York, NY McGraw-Hill. Lines, T. , Tickell, S. (2003, whitethorn 1). Walk the Talk, Oxfam International Briefing Paper, May, 2003. Oxfam International Working together to find lasting solutions to poverty and injustice.Retrieved May 5, 2012, from www. oxfam. org/sites/www. oxfam. org/files/walk. pdf Osorio, N. (2002). ICO. org Documents/Global Crisis. International Coffee Organization. Retrieved May 4, 2012, from dev. ico. org/documents/globalcrisise. pdf Osorio, N. (2003). ICO. org Documents/G-8.International Coffee Organization. Retrieved M ay 4, 2012, from dev. ico. org/documents/g8e. pdf Osorio, N. (2004). ICO. org Documents/UNCTAD. International Coffee Organization. Retrieved May 4, 2012, from dev. ico. org/documents/UNCTAD. pdf Prince, M. (2003, December 3). CoffeeGeek Coffee CrisisTechnoServe Releases Fact-Based Industry Analysis. CoffeeGeek News, Reviews, Opinion and biotic community for Coffee and Espresso. Retrieved May 5, 2012, from http//coffeegeek. com/resources/pressreleases/technoservedec42003.

Dancing with self beauty alice walker Essay Example for Free

Dancing with self beauty alice walker EssayWhat is a scar? A scar is something that can be cover but never erased. Scars can transmit a persons self-esteem and self- worth, relationship with passel, and your perception of yourself. A scar can encourage you find beauty deep down inside just want Alice Walker did. Scars cannot tear you down you are the further one can, its either you acknowledge a lie or just accept the true you, which one would you choose? Walker also had problems with self-esteem in her life when her brother smack her in the eye with a BB-gun that left one of her eyes blind. According to walker her life was over For six years I do not stare at anyone, beca rehearse I do not raise my head. I grew up a tomboy who played with nothing but boys and perchance one or two girls. I was always happy, and a just a astronomical jokers until I started my middle school year and identified whisker on my chin. I declare suffered with this problem for the longest. I co nsidered myself as different from most girls. When I got the hair on my chin I did not expect to be bothered with anybody, I used to hold my head down and kind of slouch so no one wouldnt see it.My undivided attitude changed I went from the girl who used to love herself so very much into the girl who couldnt stand to explore in the mirror. But that shouldve break changed me nor Walker because you cant look down on yourself just because you get down a scar you are who you are no matter if its there or not. The scar also changed the relationship with her cognates. From the article Everyday life by K. Nola Mokeyane she said siblings relationships are important factor of childrens social and emotional development.The Child Welfare Information Gateway notes that through their relationship with their siblings, children learn skills such as conflict resolution and negotiation healthy relationships also provide siblings with a support network. As with anything in life, siblings relati onships have positive and negative aspects. Walker started to develop to like on sibling more than the other brother. One of the siblings brought both positive and negative change in her life. The brother who shot her with the BB gun when she was younger and made a big difference in her life and she just was less closer to him just like any other siblings in life.What the matter with your eye? they ask, critically. When I feignt answer with (I cannot decide whether it was an accident or not), they shove me, insist on a fight. My brother, the one who created the story about the wire, comes to my rescue. But then brags so much about protecting me, I become sick. It seems like she is still never forgave her brother for what he had befoole to her eye and began to not really like him as much. Since her brother was kind of a part of the accident so she kind of liked him better. For some reason he understood her more. He is my darling brother and there is a strong bond between us.Under standing my feelings of shame and ugliness he and his wife take me to a local hospital, where the testicle is removed by a doctor named 0. Henry. There is still a small bluish crater where the scar tissue was, but the ugly white stuff is gone. I to can relate to her by this I had a problem with the hair under my chin still to this very day and my bring wanted to help me out by getting lazer hair remover but I insist on doing so because it really wouldnt lick a difference if I got it removed or not, sometime down the line it still was going to be there no matter what I did.It is so much that family members are siblings can do for you, but you are the one who really have to decide what you are going to do with yourself. People dont make you and how they change you, you do. According to Answers in Writing Sometime we imagine ourselves as different than what we really are one way at least we picture ourselves as this, yet in reality we do not fit this picture. We think we are kind gentle, when in truth we have very little patience for things. We may see ourselves, it is honorable to see ourselves as exemplary students, but we hate to be wrong.However we picture ourselves, it is good to see ourselves for who we really are. Perception can be transfered, whether it is how we see the world or how we see ourselves. All it take is a little honesty, without trying to make ourselves feel better, which is what we usually do when we see what we call faults in ourselves. We try to feel better about it, and this often means we find ways to alter behavior. We try to change how we are to supplement our perceived faults. We are far better off just seeing ourselves for who we are, leaving it at that. Walker use to be the prettiest girl that knew she was pretty and now she is kind of confused.She is worried about what other people think which is stopping her from seeing the positive in her life. eld later, in the throes of mid-life crisis, I ask my mother and sister whethe r I changed after the accident. No, they say, puzzled. What do you mean? What do I mean? Walker was misgiving herself about who she really was are did she change and she wanted to see what other people such as her family and how they viewed her too. But it was all in the mind of how she aphorism herself. That night, as I do every night, I abuse my eye. I rant and rave at it, in front of the mirror.I plead with it to fool up before morning. I tell it I hate and despise it. I do not pray for sight. I pray for vision. She must have really seen herself as this person who so ugly until she got it removed but that didnt change her she had to see herself from within. Many times I put myself in situation where I just look in the mirror and wish some things would go anyway but it doesnt, you can put make up on, put hair on your head but it want change anything. Walker finally sees herself as this beautiful person. She keep questioning herself You did not change they say. But she finally realizing everything when she is by her daughter and she is talking to her daughter. Walker says Since the birth of her daughter she has worried about her discovery that her mothers eyes are different from others peoples. Will she be embarrassed? I think. What will she say? Every day she watches a television program called Big Blue Marble. It begin with a picture of earth as it appears from moon. When walker was putting her baby to sleep her daughter Rebecca focus on her eye. She began wanted to protect herself but her daughter didnt see her eye as such ugliness her daughter tells her there is a world in her eyes.From the perception of her daughter she began to accept herself. Yes indeed , I realized, looking into the mirror. There was a world in my eyes. And I saw it was possible to love it. In conclusion scar is something that can be covered but never erased. Scars can change a persons self-esteem and self- worth, relationship with people, and your perception of yourself. It woul d not make you who you are you can only make you who you are. Theirs is nothing no one can do to change it. You can never change something and in my eyes she never changed. She still look back and think about her eye.